incident.io
incident.io Startup Program
$1,500 credit on incident.io's Team plan for new customers with under 20 employees; credits expire 1 year after upgrading.
Ways to get it
Apply directly
$1,500 Team-plan credit
- New incident.io customer
- Under 20 employees
- Signed up for the Team plan and completed the first payment
Email credits@incident.io after the first payment to have the credits added.
Open program page
Eligibility
Requirements
- New incident.io customer
- Under 20 employees
Not eligible
- Existing incident.io customers
- Companies with 20 or more employees
How to apply
- 1
Start on incident.io's free Basic plan ('Start for free' on incident.io/industry/startups).
- 2
When you are ready to scale, sign up for the Team plan.
- 3
Complete your first Team-plan payment.
- 4
Email credits@incident.io to have the $1,500 credit added to your account; other questions go to startups@incident.io.
Gotchas
- You pay first: the credit is only added after your first Team-plan payment.
- Credits are not automatic; you must email credits@incident.io.
- Credits expire 1 year after you move to the Team plan.
- Only new customers with under 20 employees qualify.
- The offer is stated for the Team plan; the page does not mention Pro or Enterprise.
About the incident.io program
incident.io's startup program gives new customers with fewer than 20 employees $1,500 off the Team plan. The Basic plan (incident response in Slack or Microsoft Teams, single-team on-call and a status page) is free, so the credit is aimed at the point where you move to the paid Team plan.
The credit is not applied automatically. You sign up for the Team plan, complete your first payment, and then email credits@incident.io to have the credits added. Credits expire 1 year after you move to the Team plan.
The Team plan adds multi-team on-call and alerting and workflows, and is priced per user per month, with on-call as a paid add-on. Other questions about the program go to startups@incident.io.
Frequently asked questions
Does incident.io have a startup program?
Yes. New customers with under 20 employees get $1,500 off incident.io's Team plan, and the Basic plan is free.
How do I claim incident.io startup credits?
Sign up for the Team plan, complete your first payment, then email credits@incident.io to have the credits added to your account.
When do incident.io startup credits expire?
One year after you move to the Team plan.
